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Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
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- Genesys CTI Team
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How to develop a virtual agent group target in architect?
Started by kevinwang |
0 Replies
1262 Views |
by kevinwang |
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"No task assigned" when logging in WDE
Started by Gef Buneri |
6 Replies
1283 Views |
by Gef Buneri |
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2 User Login
Started by genesys_kumar |
1 Replies
1296 Views |
by cavagnaro |
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20241225_input object how use voice mode
Started by memo |
2 Replies
838 Views |
by Danielpoope |
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about OCS record update issue
Started by blanco |
2 Replies
1387 Views |
by cavagnaro |
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Add interaction metadata on Speechminer
Started by mahmoud.islam |
2 Replies
1079 Views |
by RobertIcorn |
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1 Replies
1270 Views |
by cavagnaro |
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Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent event release
Started by berserkzas |
4 Replies
1441 Views |
by Kubig |
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2 Replies
335 Views |
by Danielpoope |
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3 Replies
1065 Views |
by maximusmonero |
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3 Replies
1059 Views |
by cavagnaro |
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6 Replies
594 Views |
by Danielpoope |
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Anyone using Genesys Softphone?
Started by genesysnoob |
0 Replies
862 Views |
by genesysnoob |
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API - answer the call.
Started by bocukom |
2 Replies
1155 Views |
by cavagnaro |
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AttributeOtherQueue info in IRD (8.1)
Started by Gef Buneri |
5 Replies
1580 Views |
by Gef Buneri |
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Avoid a dial plan when routing a call directly
Started by rolf_b |
2 Replies
1091 Views |
by rolf_b |
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Busy Treatments
Started by PFCCWA |
1 Replies
974 Views |
by catanirex |
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BYOC Cloud public SIP IP addresses
Started by aflores |
0 Replies
900 Views |
by aflores |
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7 Replies
10797 Views |
by Clarar |
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Call Priority
Started by Abhi |
1 Replies
1381 Views |
by cavagnaro |
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