Genesys CTI Technical Discussion

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[1] Genesys tutorials resources

[2] Unable to connect framework 8.5 with MSSQL

[3] License File - incl add'l

[4] PSDK 9.0 / TServer register all events

[5] Chat statistics not working - SOLVED

[6] Oubound push preview LIFO

[7] Limiting the Shared workbin count in Agent/Wde level

[8] agent-greeting / customer-greeting override

[9] Impact on WDE's performance by adding Contact Center Statistics

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