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3 Replies
1630 Views
Last post Best Answer July 26, 2020, 10:17:47 PM
by marmota
3 Replies
2742 Views
Last post January 16, 2016, 09:09:04 PM
by Mr.T
2 Replies
3084 Views
Last post April 23, 2012, 03:17:15 PM
by alamitab
1 Replies
1249 Views
Last post August 28, 2017, 09:39:57 AM
by Kubig
Skills-based Routing

Started by Lin Alphonse

3 Replies
3814 Views
Last post Best Answer August 02, 2007, 03:13:25 AM
by Kim Holden
11 Replies
5725 Views
Last post November 16, 2011, 04:21:22 PM
by cavagnaro
Skills routing with Genesys

Started by Frank Amodio

6 Replies
8926 Views
Last post January 01, 1970, 12:00:00 AM
by Kim
6 Replies
4920 Views
Last post Best Answer August 15, 2006, 04:23:27 AM
by Manny
Skills and CCP

Started by Victor

2 Replies
3591 Views
Last post January 01, 1970, 12:00:00 AM
by Stefan C
9 Replies
7649 Views
Last post December 08, 2008, 02:41:47 PM
by mike kamlet
8 Replies
5074 Views
Last post January 23, 2010, 11:16:54 AM
by nilma1981
SkillBased Routing ver.5.1?

Started by Sunny Nanda

4 Replies
4242 Views
Last post January 01, 1970, 12:00:00 AM
by Vic
Skill Level

Started by David

4 Replies
4519 Views
Last post Best Answer January 01, 1970, 12:00:00 AM
by Vic
11 Replies
3360 Views
Last post March 02, 2017, 06:58:23 AM
by RobertH
4 Replies
3187 Views
Last post February 01, 2013, 10:39:04 AM
by edobellamy
1 Replies
1824 Views
Last post July 12, 2016, 11:55:21 PM
by nonny
4 Replies
1884 Views
Last post September 21, 2017, 11:20:59 PM
by Leonxxx86
Skillased Routing and Virtual Queue

Started by Tech Support Staff

4 Replies
4861 Views
Last post January 01, 1970, 12:00:00 AM
by James
Skillased reporting

Started by Vic

8 Replies
7062 Views
Last post Best Answer January 01, 1970, 12:00:00 AM
by Andy Graham
1 Replies
2549 Views
Last post July 27, 2011, 07:17:25 AM
by newbie_ggn

 

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