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Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
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- Genesys CTI Team
| Subject / Started by | Replies / Views | Last post ![]() |
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How to retrieve GSW_APPLICATION_ID
Started by Outbound Reporting |
2 Replies
3436 Views |
by cavagnaro |
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1 Replies
4269 Views |
by cavagnaro |
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To configure an agent with Alcatel 4400 is mandatory to use ACD positions?
Started by Francisco Hernandez |
1 Replies
4751 Views |
by cavagnaro |
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How to populate calling list fields using Genesys Active X Desktop Toolkit
Started by Outbound Reporting |
5 Replies
6983 Views |
by victor |
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How to cancel Retrieve Record in OCS
Started by Outbound Reporting |
2 Replies
3358 Views |
by victor |
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Agent Desktop (Call Result)
Started by Marta |
5 Replies
5124 Views |
by victor |
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Attached data in an interacion
Started by Toni |
6 Replies
5276 Views |
by Toni |
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Received event between ()
Started by Paul |
1 Replies
3247 Views |
by victor |
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Error 615 during call transfers
Started by aniruddha_gs |
5 Replies
7374 Views |
by cavagnaro |
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Phantom Call in Global Queue
Started by gsarwono |
4 Replies
3804 Views |
by cavagnaro |
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How to monitor phone status
Started by daprawda |
1 Replies
3182 Views |
by cavagnaro |
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0 Replies
2902 Views |
by jsty40 |
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using Configuration import wizard
Started by MaxonMan |
12 Replies
14012 Views |
by MaxonMan |
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full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
3 Replies
4629 Views |
by René |
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Thresholds in CCPulse
Started by DarkAngel |
12 Replies
10678 Views |
by pdavid |
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full export of ODS DB and Geneysys configuration DB
Started by MaxonMan |
1 Replies
3771 Views |
by victor |
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Alcatel 4400 OXE
Started by Adam G. |
1 Replies
5134 Views |
by cavagnaro |
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Searching Calling List in OCS
Started by Outbound Reporting |
2 Replies
3642 Views |
by cavagnaro |
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Completing Transfer on SIP TServer
Started by victor |
0 Replies
2632 Views |
by victor |
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MOH is not playing on SIP TServer
Started by victor |
4 Replies
6297 Views |
by Kura Koki |
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