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CCpulse template
Started by S2H |
1 Replies
2428 Views |
June 11, 2015, 08:47:16 PMby pdavid |
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Acd queue vs Virtual Queue
Started by S2H |
1 Replies
3467 Views |
October 10, 2014, 02:48:35 PM by cavagnaro |
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Display caller's dailed number in CCPulse
Started by S2H |
5 Replies
2723 Views |
February 09, 2016, 01:51:55 PM by S2H |
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Thresholds and Actions
Started by S2H |
2 Replies
2052 Views |
March 25, 2015, 12:21:04 PM by S2H |
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missing data in infomart
Started by S2H |
10 Replies
5091 Views |
November 05, 2015, 12:54:30 PM by Campfire |
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15 Replies
7311 Views |
July 27, 2022, 05:51:53 PM by cavagnaro |
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current skill of agent
Started by S2H |
12 Replies
10534 Views |
April 05, 2015, 10:10:18 AM by Adam G |
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18 Replies
9491 Views |
January 09, 2015, 10:35:54 AM by Adam G |
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DBServer issue
Started by S2H |
1 Replies
1864 Views |
September 18, 2014, 01:26:20 PM by cavagnaro |
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Display agent skill in pulse
Started by S2H |
8 Replies
4248 Views |
December 17, 2015, 02:31:24 PM by S2H |
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2 Replies
2259 Views |
September 15, 2015, 01:43:52 AM by terry |
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action codes in ccpulse
Started by S2H |
2 Replies
2837 Views |
January 13, 2015, 01:28:48 PM by cavagnaro |
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Email notification in ccpulse
Started by S2H |
3 Replies
3064 Views |
May 23, 2015, 04:43:01 AM by S2H |
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service factor
Started by S2H |
12 Replies
4349 Views |
December 18, 2014, 03:45:39 PM by cavagnaro |
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main mask failed
Started by S2H |
5 Replies
2929 Views |
April 04, 2015, 01:28:46 PM by Adam G |
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Current Number of ready agents
Started by S2H |
5 Replies
3011 Views |
May 21, 2014, 07:25:50 AM by G3n35Y5 |
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ccpulse graphs
Started by S2H |
4 Replies
2164 Views |
January 31, 2015, 07:55:40 AM by Adam G |
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total calls entered in queue
Started by S2H |
4 Replies
2992 Views |
April 19, 2015, 08:04:09 PM by raj_9489 |
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reason code data
Started by S2H |
9 Replies
3962 Views |
April 08, 2015, 07:31:02 PM by Adam G |
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CurrentAgentState for multimedia interactions
Started by S2H |
6 Replies
4045 Views |
September 24, 2015, 11:44:19 AM by S2H |
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