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Outbound blending with Inbound Agents
Started by ryusuf |
2 Replies
2745 Views |
October 13, 2015, 02:56:16 PMby Dionysis |
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Transfer to specific agent workbin
Started by cavagnaro |
3 Replies
2490 Views |
October 13, 2015, 02:53:19 PM by Dionysis |
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Call doesnt get accepted!! HELP
Started by nomster123 |
7 Replies
3375 Views |
October 12, 2015, 10:30:34 PM by nonny |
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2 Replies
2246 Views |
October 12, 2015, 10:37:24 AM by Gef Buneri |
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10 Replies
5487 Views |
October 12, 2015, 08:40:30 AM by Kubig |
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Webservice timeout
Started by nomster123 |
1 Replies
2445 Views |
October 09, 2015, 02:36:19 PM by Dionysis |
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1 Replies
2080 Views |
October 08, 2015, 12:37:26 PM by szs5tim |
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4 Replies
2444 Views |
October 08, 2015, 12:36:10 PM by szs5tim |
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Chat routing to VIP customer
Started by gen_den |
13 Replies
4551 Views |
October 07, 2015, 02:22:17 PM by Dionysis |
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6 Replies
3575 Views |
October 07, 2015, 12:33:14 PM by cavagnaro |
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9 Replies
5670 Views |
October 07, 2015, 10:35:56 AM by Gef Buneri |
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Transfer interaction to an agent with PSDK
Started by Daere |
1 Replies
2179 Views |
October 07, 2015, 09:44:40 AM by Kubig |
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Agent Skill Level VS Availability Time
Started by Campfire |
2 Replies
2253 Views |
October 07, 2015, 04:07:25 AM by Raja Sekhar |
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UCS / Business Attribute / StrAttribute
Started by abudwill |
3 Replies
3477 Views |
October 06, 2015, 04:44:12 PM by abudwill |
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Character error Social Media
Started by Filippe |
5 Replies
2689 Views |
October 06, 2015, 02:52:53 PM by Kubig |
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8 Replies
3895 Views |
October 06, 2015, 02:28:37 PM by Campfire |
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1 Replies
1874 Views |
October 05, 2015, 05:28:31 PM by cavagnaro |
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routing interactions to wfm activity
Started by vma |
3 Replies
2405 Views |
October 05, 2015, 12:24:37 PM by vma |
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12 Replies
10159 Views |
October 05, 2015, 09:57:53 AM by Tambo |
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12 Replies
4935 Views |
October 03, 2015, 03:46:02 PM by cavagnaro |
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