News:
Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
(Just in case you were wondering - No, Genesys Labs does not endorse this site)
- Genesys CTI Team
| Subject / Started by | Replies  / Views |
Last post | ||
|---|---|---|---|---|
|
|
14 Replies
4390 Views |
April 24, 2017, 09:03:33 AMby Fra |
|
|
|
|
Repeating Same IVR Profile
Started by raza990 |
14 Replies
3740 Views |
October 20, 2018, 04:37:13 PMby cavagnaro |
|
|
|
14 Replies
8341 Views |
June 22, 2010, 05:26:47 PM by PKutowski |
|
|
|
|
Agent unable to answer Ringing call
Started by Junaid |
14 Replies
7277 Views |
February 25, 2016, 02:42:23 PM by Junaid |
|
|
|
Genesys Hybrid or Cloud Services
Started by Adam G |
14 Replies
11135 Views |
February 13, 2015, 01:30:11 PM by Adam G |
|
|
|
14 Replies
7583 Views |
December 14, 2007, 09:35:09 AM by victor |
|
|
|
|
Help needed in webservice
Started by Raj |
14 Replies
12304 Views |
June 11, 2009, 11:13:16 AM by René |
|
|
|
14 Replies
7831 Views |
July 23, 2014, 02:40:07 PM by Gef Buneri |
|
|
|
|
IRD questions
Started by phil |
14 Replies
6112 Views |
May 30, 2010, 03:15:32 AM by kubikle |
|
|
|
Routing and 'extending' Capacity Rules?
Started by catanirex |
14 Replies
9568 Views |
March 18, 2009, 03:12:15 AM by YevgeniyP |
|
|
|
CC pulse and ServiceFactor1
Started by dink |
14 Replies
9084 Views |
November 12, 2007, 04:05:17 PM by Sylvainsjc |
|
|
|
Brio "unmatched" Query?
Started by tony |
14 Replies
9429 Views |
April 16, 2010, 03:57:32 PM by tony |
|
|
|
14 Replies
3631 Views |
May 16, 2019, 07:49:06 AM by Gef Buneri |
|
|
|
|
14 Replies
3938 Views |
November 20, 2015, 11:05:23 AM by cavagnaro |
|
|
|
|
call is not routed to agent even when agent is free
Started by paddy |
14 Replies
13129 Views |
April 06, 2009, 11:40:17 AM by paddy |
|
|
|
14 Replies
6784 Views |
July 15, 2014, 12:20:18 PM by Kubig |
|
|
|
|
CCpulse open after 10 seconds
Started by Leonxxx86 |
14 Replies
4412 Views |
June 15, 2016, 07:19:42 PM by nonny |
|
|
|
PlayAnnouncementAndDigits ignoring timeouts
Started by vma |
14 Replies
8517 Views |
April 18, 2013, 07:02:20 PM by Fra |
|
|
|
router_seats licenses
Started by Sylvainsjc |
14 Replies
9126 Views |
January 30, 2008, 12:05:33 PM by Sylvainsjc |
|
|
|
CCPulse 7.1010
Started by Tony Tillyer |
14 Replies
22053 Views |
December 06, 2006, 10:06:13 PM by JohnT |
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
Locked Topic
Sticky Topic
Poll