Genesys has a history of offering a very flexible call center solution and are very good at listening to their customers. Many of us, despite using Genesys on a daily basis, have no way to tell Genesys of our needs and problems with the software, unless we go through the vendors and it usually costs time and money. From time to time, based on the submissions to the board, we will launch a poll on a particular technical issue to see if we have enough user demand to have Genesys consider our request.
As always, you would like to contribute to this particular activity, please contact Victor or just post in in Announcement Scratch Board.
This will allow us to determine the current problems with Genesys software based on the experiences of other users like us, offer a new way for Genesys to be aware of these issues by submitting them the result of our polls, as well as have other users who were able to resolve these problems submit their suggestions and experiences.
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Wallboard Server Development Forum
This is a discussion forum for people involved in developing an open-source wallboard server for Genesys. Anyone is welcome to this project: if you have idea about a feature you would like to see, or would like to contribute with designing, programming or evaluating the upcomming versions - come on in! :) Moderator: victor |
53 Posts |
Last post by cavagnaro |
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0 Replies
55 Views |
by jaison_thomas |
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sip endpoint remote configuration
Started by tbremard |
0 Replies
138 Views |
by tbremard |
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3 Replies
143 Views |
by jaredrose |
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Cisco ICM to Genesys Migration
Started by vijay9205 |
0 Replies
143 Views |
by vijay9205 |
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iWS Custom Model
Started by G.Olivier |
2 Replies
148 Views |
by G.Olivier |
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Composer Guide
Started by Maany |
6 Replies
170 Views |
by Maany |
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1 Replies
194 Views |
by PeopleWinVoice |
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WebService URL - Genesys Composer 8.0
Started by Anahuac |
0 Replies
209 Views |
by Anahuac |
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0 Replies
218 Views |
by jaison_thomas |
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2 Replies
236 Views |
by CooperTurner |
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Using the the RequestSendEvent Class
Started by domenicp |
0 Replies
237 Views |
by domenicp |
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3 Replies
267 Views |
by Kevin S |
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5 Replies
271 Views |
by Allan |
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Custom Agent Desktop WEB APP
Started by apka |
7 Replies
299 Views |
by cavagnaro |
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0 Replies
311 Views |
by RDB |
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Industry Standard Abandoned rate in IVR
Started by PFCCWA |
4 Replies
323 Views |
by Allan |
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Composer - List
Started by wcahuana |
1 Replies
381 Views |
by René |
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1 Replies
410 Views |
by fnunezsa |
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0 Replies
414 Views |
by pawelmichalak |
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Dialogic libraries
Started by cavagnaro |
0 Replies
415 Views |
by cavagnaro |
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
Locked Topic
Sticky Topic
Poll