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Offline Shooter

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workbin and agent group
« on: February 10, 2017, 02:55:13 PM »
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Hi All,

Can someone please help me out and tell me how can I map an agent group with IWS/WDE workbin, so that emails can be triggered to an agent group?
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Offline cavagnaro

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Re: workbin and agent group
« Reply #1 on: February 10, 2017, 04:03:39 PM »
Can you please describe a little bit better your request? All routing rules are done on the IRD Business Designer
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