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Author Topic: Unable to comment facebook post from Workspace  (Read 1384 times)

Offline ryusuf

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Unable to comment facebook post from Workspace
« on: December 28, 2017, 05:26:01 PM »
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Hi.
In Digital Messaging Server 9.0, From Workspace Desktop 8.5.121.03 , Agent is not able to comment for facebook post. When Agent clicks the comment button, the text box for typing the comment is not appearing.

Please check this url for the screenshot of the Workspace Desktop http://ibb.co/fpA1Zw

Offline cavagnaro

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Re: Unable to comment facebook post from Workspace
« Reply #1 on: December 29, 2017, 03:53:01 PM »
That is a bug. Related to VC redistributable version. Please be sure you have installed the correct ones and the Net framework.
Also use latest WDE and plug-in version.


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