Author Topic: How to change label chat widget  (Read 378 times)

Offline onizerga

  • Newbie
  • *
  • Posts: 12
  • Karma: 0
How to change label chat widget
« on: January 12, 2018, 06:15:07 PM »
Hi
I have problem about genesys chat, I want to change label name from
"Firstname" to "xxxxx"
"LastName" to "bbbbb"

anybody can help me please?

Offline PeteHoyle

  • Jr. Member
  • **
  • Posts: 99
  • Karma: 8
Re: How to change label chat widget
« Reply #1 on: January 15, 2018, 11:07:42 PM »
Have a look at the language-pack.json you can configure the text values of certain object in there:

         "webchat": {

         "ChatButton": "Chat",
         "ChatStarted": "Chat Just Started!",
         "ChatEnded": "Chat Ended",
         "ChatFailed": "There was a problem starting the chat session. Please Retry.",
         "ChatFailedRetry": "Retry",
         "ChatFailedClose": "Close",
         "AgentNameDefault": "Agent",
         "AgentConnected": "<%Agent%> Connected",
         "AgentDisconnected": "<%Agent%> Disconnected",
         "AgentTyping": "...",
         "AgentUnavailable": "Sorry. There are no agents available. Please try later",
         "ChatTitle": "Live Chat",
         "ChatEnd": "X",
         "ChatClose": "X",
         "ChatMinimize": "Min",
         "ChatFormFirstName": "First Name",
         "ChatFormLastName": "Last Name",
         "ChatFormNickname": "Nickname",
                        ....
                        ....