" /> Avaya CM integration with Genesys SIp Server - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Avaya CM integration with Genesys SIp Server  (Read 2689 times)

Offline abhigupt

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Avaya CM integration with Genesys SIp Server
« on: March 12, 2018, 09:01:12 AM »
Advertisement
Hi,

We have Avaya Media gateway and Avaya Call manager. We are looking to integrate this setup with Genesys Sip Server. Is it possible to create a sip trunk directly on Avaya Call manager(without purchasing Avaya Session Manager ) that can send calls to Genesys Sip Server.

Regards,
Abhinav
Logged

Offline voipy

  • Newbie
  • *
  • Posts: 18
  • Karma: 0
Re: Avaya CM integration with Genesys SIp Server
« Reply #1 on: March 15, 2018, 01:12:38 PM »
I might be wrong here but I believe that AACM/Session Manager v6 upwards are not supported in a Genesys GVP/SIP Server 8.1 Environment.

However AACM with Genesys CTI is still supported.

Logged

Offline abhigupt

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Re: Avaya CM integration with Genesys SIp Server
« Reply #2 on: March 15, 2018, 01:18:57 PM »
Thanks. All we are looking for is to have calls forward from AACM to Sip Server via a trunk group. I did checked with GTS and it is supported only if Sip server is above 8.1.x version....

Logged
Pages: [1]   Go Up
« previous next »