Author Topic: Framework Warehouse DB -- Installation failed  (Read 936 times)

Offline nhannt

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Framework Warehouse DB -- Installation failed
« on: December 12, 2018, 06:06:26 PM »
Hi all,
I install Verint Recording on my lab
However, When I install DataBase occur error at step "Framework Warehouse DB"

Have error at SR Tool :
MSI (s) (84:E0) [12:37:24:353]: Executing op: ComponentUnregister(ComponentId={41B3AC01-A81E-4F63-8ACC-077810935F11},ProductKey={621243F6-4743-4228-9364-574643D1CCE9},BinaryType=0,)
MSI (s) (84:E0) [12:37:24:353]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (84:E0) [12:37:24:353]: Error in rollback skipped.   Return: 5
MSI (s) (84:E0) [12:37:24:360]: Note: 1: 2318 2: 
MSI (s) (84:E0) [12:37:24:362]: No System Restore sequence number for this installation.
MSI (s) (84:E0) [12:37:24:362]: Unlocking Server
MSI (s) (84:E0) [12:37:24:366]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 12:37:24: INSTALL. Return value 3.
MSI (s) (84:E0) [12:37:24:370]: Note: 1: 1708
MSI (s) (84:E0) [12:37:24:370]: Note: 1: 2205 2:  3: Error
MSI (s) (84:E0) [12:37:24:370]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (84:E0) [12:37:24:370]: Note: 1: 2205 2:  3: Error
MSI (s) (84:E0) [12:37:24:370]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (84:E0) [12:37:24:371]: Product: Framework Warehouse DB -- Installation failed.

MSI (s) (84:E0) [12:37:24:372]: Windows Installer installed the product. Product Name: Framework Warehouse DB. Product Version: 15.2.0.681. Product Language: 1033. Manufacturer: Impact360. Installation success or error status: 1603.

MSI (s) (84:E0) [12:37:24:378]: Deferring clean up of packages/files, if any exist
MSI (s) (84:E0) [12:37:24:378]: MainEngineThread is returning 1603
MSI (s) (84:A8) [12:37:24:384]: RESTART MANAGER: Session closed.
MSI (s) (84:A8) [12:37:24:384]: No System Restore sequence number for this installation.
=== Logging stopped: 12/12/2018  12:37:24 ===
MSI (s) (84:A8) [12:37:24:393]: User policy value 'DisableRollback' is 0
MSI (s) (84:A8) [12:37:24:393]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:A8) [12:37:24:393]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:A8) [12:37:24:393]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:A8) [12:37:24:394]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:A8) [12:37:24:395]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (84:A8) [12:37:24:396]: Destroying RemoteAPI object.
MSI (s) (84:6C) [12:37:24:396]: Custom Action Manager thread ending.
MSI (c) (68:C4) [12:37:24:400]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (68:C4) [12:37:24:402]: MainEngineThread is returning 1603
=== Verbose logging stopped: 12/12/2018  12:37:24 ===

Anyone please help if you have any idea to solve this issue.

Thank you so much,