Author Topic: FCRStart - FCREnd - custom name file  (Read 33 times)

Offline Sampa

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FCRStart - FCREnd - custom name file
« on: March 14, 2019, 11:02:43 PM »
Hi all!

I have successfully used the FCR components to record call the interactions, but I can not set a mask for the file name.
 
Ex. callrec.007701C8-1000F350.190313190524.wav

I already discovered the option in the MCP that allows to change the folder ("https://docs.genesys.com/Documentation/Options/Current/GVP/GVP_MCP-calllog"), but I did not find something related to the name.


How change default name file?

[]īs!