Author Topic: Sending email with First name and last name  (Read 156 times)

Offline renato

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Sending email with First name and last name
« on: December 13, 2019, 03:55:59 PM »
Hi All,

I've have built some code that sends and email and i just need to insert the agents first name and last name in to it.
Unfortunately I am unable to get these variables, the only variable that i can get is the CFGObjectID but that only returns their ID in GAX.

I am under the impression you can build in Jscript as well for CCPulse+ but i would prefer if there was a VBscript code.  currently running v8.1

Thanks you :)


Offline ynlyst

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Re: Sending email with First name and last name
« Reply #1 on: December 31, 2019, 01:24:42 PM »
From knowledge manager or e-service manager. using field code something like <$Agent.FirstName$><$Agent.LastName$> to insert the agent name.