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Author Topic: Re: Call stuck in queue for long time  (Read 3400 times)

Danny

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Re: Call stuck in queue for long time
« on: January 01, 1970, 12:00:00 AM »
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Anyone knows where to clear the queue stuck in queue for long time time. When I monitored CCPulse for swtiches queue I noticed one of queue received more then 60 calls waiitng in the queue. How can I clear the queue? I wonder can we set something in CME for stat server or any compenent able to clear the queue automaticcalt. Please help . Thanks
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WO

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Re: Call stuck in queue for long time
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
    • This functionality you want is in Stat Server v7 (and some of the later 6.5 versions).

    WO
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