Author Topic: restricted access to workbind  (Read 633 times)

Offline mguzman

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restricted access to workbind
« on: April 17, 2021, 02:14:25 AM »
Hello everybody
I would like to know how to do so that only a particular agent group can see some workbinds

Offline cavagnaro

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Re: restricted access to workbind
« Reply #1 on: April 17, 2021, 12:33:28 PM »
Assign them only to their WDE app options, you will need to create separate ones for each need you require

Offline mguzman

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Re: restricted access to workbind
« Reply #2 on: April 20, 2021, 09:43:21 PM »
Could you tell me what is the option that I would have to add in the application?
I looked in the manuals but did not find something that works for me

Offline cavagnaro

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Re: restricted access to workbind
« Reply #3 on: April 21, 2021, 04:56:50 AM »
The Workbin options, where you enable which Workbin is availble.
https://docs.genesys.com/Documentation/IW/latest/Dep/WorkbinOptions