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Author Topic: can CCPulse show # of records left in a calling list? (Outbound Campaign)  (Read 15590 times)

Offline abdel

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The RecordsNotProcessed is the value of the GSW_CAMPAIGN_COMPLETE attached data populated by CommDN.

The value of this statistic is taken from the value GSW_CAMPAIGN_COMPLETE User Data in CallCompleted Campaign Event (Stat Event 14).
GSW_CAMPAIGN_COMPLETE = Sum of results for each active list (see GSW_LIST_COMPLETE) + current number of all chains, physically located in memory buffers. Note that the current number of all chains in memory buffers is not necessarily the number of records with status Retrieved (for example server can be restarted and records still have status 'Retrieved', but not be physically located in Memory). 
GSW_LIST_COMPLETE = all chains with Status 'Ready' and Type 'General' in the Calling List. Note that in 7.2 release, starting from 7.2.002.14 option record-count-use-timeframe is available to control whether results will be filtered by time_from/time_till boundaries. The option does not exist in 7.5 release and early 7.6 versions, where OCS does not filter this value by time_from/time_till boundaries. OCS 7.6.101.48 has this option re-introduced.

Marked as best answer by on April 23, 2025, 01:28:50 PM

Offline abdel

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RecordsNotProcessed gives the following

Records with type general and ready+general and retrieved+reschedulued and retrieved

Offline abdel

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RecordsNotProcessed gives the following

number of chains with type general and status ready+general and status retrieved+ rescheduled with status retrieved