Author Topic: where to download French Standard audio files like these months, weekdays audio?  (Read 114 times)

Offline kevinwang

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Hi, guys,

we are development bilingual ivr callflow, english and french.

I noticed after a new project with French and english is created,  under  /prompt/english folder, there are many standard audio files,  like months, weekdays, cardinal, ordinals...  but french folder doesn't have these audio files.

anyone knows where to download these standard french audio files?

thx in advance.


Kevin

Offline cavagnaro

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You need to create your own according to customer media presence voice. Genesys English ones are meant to be used as sample

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Offline kevinwang

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cavagnaro,

thx for your quick response.

but, actually, for english, they are not just sample audio,  like for months, cardinal, or currency,  there is all audios for english.

I am not sure for French user, they need to record all these standard audios,  like, monday, tuesday, ..... one, two, three....nineteen,.. ninty nine....

there is supposed to language package having all these standard audio.

that's my understanding, but I might be wrong.


Kevin


Offline cavagnaro

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No package. As said. It is a functional sample. Shows the minimum audios you need to record. You need to adjust functions like currency according to your country and currency name, format, etc.
Genesys, as said, doesn't provide this.


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