Author Topic: Using Elasticsearch with Genesys Cloud  (Read 533 times)

Offline Learning_Basics

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Using Elasticsearch with Genesys Cloud
« on: August 31, 2022, 07:04:30 PM »
Hello, has anyone tried to connect Elasticsearch to GenesysCloud?

Offline cavagnaro

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Re: Using Elasticsearch with Genesys Cloud
« Reply #1 on: August 31, 2022, 09:55:54 PM »
To do what exactly?

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Offline genesysguru

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Re: Using Elasticsearch with Genesys Cloud
« Reply #2 on: September 13, 2022, 01:40:33 AM »
Hi,

I developed a solution that uses the Genesys (Pure) Cloud APIs to surface data in ES. The data model and rate limiting on API calls make it a pain but it is certainly possible. What are you trying to achieve?

Craig