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Offline Learning_Basics

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Using Elasticsearch with Genesys Cloud
« on: August 31, 2022, 10:04:30 AM »
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Hello, has anyone tried to connect Elasticsearch to GenesysCloud?
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Offline cavagnaro

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Re: Using Elasticsearch with Genesys Cloud
« Reply #1 on: August 31, 2022, 12:55:54 PM »
To do what exactly?

Enviado de meu SM-N9600 usando o Tapatalk

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Offline genesysguru

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Re: Using Elasticsearch with Genesys Cloud
« Reply #2 on: September 12, 2022, 04:40:33 PM »
Hi,

I developed a solution that uses the Genesys (Pure) Cloud APIs to surface data in ES. The data model and rate limiting on API calls make it a pain but it is certainly possible. What are you trying to achieve?

Craig
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