We run license manager on Solaris and the command to see what has been checked out is
lmutil lmstat a c license.dat
a shows the status of the licenses (how many in use)
c specifies the license file
Using this command shows what has been checked out.
for Example:
Users of tserver_sdn: (Total of 200 licenses issued; Total of 100 licenses in use)
This means that the license file has 200 seat licenses and tserver has requested 100.
In the case of the Genesys applications, it shows what the application has requested but this is not what is necessrily used by the application. For example, the Tserver may check out all Technical DN licenses and all Seat DN licenses. The Tserver may not be using all of these licenses.
To see how many licenses are being used by the tserver you will need to look at the log file and search for something like the following.
Trc 20006 Number of seat licenses in use 53 out of 100 available
In this example, the tserver is using 53 seat licenses out of the 100 it checked out from License Manager.
In the above examples the license file contained 200 seat DN licenses. TServer, at startup, requested 100 seat DN licenses. and the actual number of seat DNs used in tserver is 53.
The remaining 100 licenses in License Manger can be used by another tserver. TServer has 47 licenses that have not been allocated (100 seat DN license check out from License Manager 53 DNs).
If more than 100 seat DNs are configured in the Genesys for this tserver, then the license section in TServer needs to be changed to have a value greater than or equal to the number of DNs needed. This number cannot exceed the number of licenses in the license manager license file.
The last I heard, is you need to stop and start TServer to get it to request more licenses from license manager.
Hope this helps.
