" /> How to configure VTO with analog card? - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: How to configure VTO with analog card?  (Read 4100 times)

This topic contains a post which is marked as Best Answer. Press here if you would like to see it.

sitto

  • Guest
How to configure VTO with analog card?
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Hi,

I configured a value of callcontrol='dti' in VoiceTreatmentServer for the E1 card but for the analog card, I didn't use to configure it. What's a value of callcontrol for analog card? Any idea?
Logged

Vic

  • Guest
How to configure VTO with analog card?
« Reply #1 on: January 01, 1970, 12:00:00 AM »
To answer your question :

it is dxxxB1C1, dxxxB1C2, and so on, therefore dxxx. What worries me is , does VTO support analog ports?
Logged

LeszekM

  • Guest
How to configure VTO with analog card?
« Reply #2 on: January 01, 1970, 12:00:00 AM »
I would leave it as 'dti'. This setting that you want VTServer to use the default protocol to communicate with the Dialogic card. If you tried and it is not working, I would change it to 'gc', but you must ensure then that the Dialogic card driver includes support for Global Call protocol.

Leszek
Logged
Marked as best answer by on Today at 07:33:18 PM

LeszekM

  • Guest
How to configure VTO with analog card?
« Reply #3 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
    • Yes, VTO supports analog ports. I have seen this in a very small call center.
    Logged
    Pages: [1]   Go Up
    « previous next »