" /> How to configure VTO with analog card? - Genesys CTI User Forum

Author Topic: How to configure VTO with analog card?  (Read 4095 times)

sitto

  • Guest
How to configure VTO with analog card?
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Hi,

I configured a value of callcontrol='dti' in VoiceTreatmentServer for the E1 card but for the analog card, I didn't use to configure it. What's a value of callcontrol for analog card? Any idea?

Vic

  • Guest
How to configure VTO with analog card?
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • To answer your question :

    it is dxxxB1C1, dxxxB1C2, and so on, therefore dxxx. What worries me is , does VTO support analog ports?

    LeszekM

    • Guest
    How to configure VTO with analog card?
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • I would leave it as 'dti'. This setting that you want VTServer to use the default protocol to communicate with the Dialogic card. If you tried and it is not working, I would change it to 'gc', but you must ensure then that the Dialogic card driver includes support for Global Call protocol.

    Leszek

    LeszekM

    • Guest
    How to configure VTO with analog card?
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Yes, VTO supports analog ports. I have seen this in a very small call center.