" /> Contact Database - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Contact Database  (Read 3830 times)

Vic

  • Guest
Contact Database
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Hi,

does anyone know how exactly is the email entered into a contact database before it is delivered to Media Link? What tables are needed to be filled in?

Logged

Irving

  • Guest
Contact Database
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
    • Genesys has a 5.1.6 Contact Server Database Schema document. It details some (not all) of the tables in the GenesysCS database. Last count was 25 tables. You might give there Tech support line a call to see if you can get this document.
    Logged
    Pages: [1]   Go Up
    « previous next »