" /> full export of ODS DB and Geneysys configuration DB - Genesys CTI User Forum

Author Topic: full export of ODS DB and Geneysys configuration DB  (Read 4237 times)

MaxonMan

  • Guest
full export of ODS DB and Geneysys configuration DB
« on: March 01, 2007, 04:48:08 PM »
Advertisement
Hello ,

In order to fix a Service Request, the Genesys Support asked me to full export of ODS DB and Geneysys configuration DB export.

Do i have to use the Configuration Import Wizard for the two exports ?

thank you for your help

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: full export of ODS DB and Geneysys configuration DB
« Reply #1 on: March 01, 2007, 06:00:38 PM »
  • Best Answer
  • Hi MaxonMan,

    I don't think that Configuration Import Wizard is the best tool especially when it doesn't work for you. I suggest you exporting the databases using your DBMS tools (MSSQL2000 - Enterprise Manager, Oracle - exp command). Your DBA should know how to do it.

    R.

    MaxonMan

    • Guest
    Re: full export of ODS DB and Geneysys configuration DB
    « Reply #2 on: March 01, 2007, 06:36:14 PM »
  • Best Answer
  • there is any Genesys utility to do that ?

    i can remember that CCW ( configuration conversion wizard ) can do such things.
    do you agree ?

    Offline René

    • Administrator
    • Hero Member
    • *****
    • Posts: 1832
    • Karma: 62
    Re: full export of ODS DB and Geneysys configuration DB
    « Reply #3 on: March 01, 2007, 06:42:10 PM »
  • Best Answer
  • Yes, you can use CCW for the export of Genesys Configuration but there is no such tool for ODS. The only way is to use DBMS tools.

    R.