Author Topic: Support site access  (Read 746 times)

Offline cavagnaro

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Support site access
« on: November 06, 2017, 09:46:18 PM »
Hey guys
Are you still having problems accessing support site???

Offline Kubig

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Re: Support site access
« Reply #1 on: November 06, 2017, 10:40:46 PM »
Access is working for me (there are another functions which are not working since SSO is in use)
Genesys certified professional consultant (GVP, SIP, GIR and Troubleshooting)

Offline cavagnaro

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Re: Support site access
« Reply #2 on: November 06, 2017, 11:39:23 PM »
 :-\  I still can't get access or get a password reset email. Guess will have to call...

Offline Kubig

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Re: Support site access
« Reply #3 on: November 06, 2017, 11:42:33 PM »
There was automatically reset of password because of the SSO came active. You should receive new password via registered email) - if you did not receive it, try to check SPAM emails or call Genesys Care to fix it.
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Offline cavagnaro

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Re: Support site access
« Reply #4 on: November 06, 2017, 11:45:06 PM »
Jummm never got it...
Thanks, will call ASAP

Offline vmc

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Re: Support site access
« Reply #5 on: November 07, 2017, 02:05:44 PM »
Jummm never got it...
Thanks, will call ASAP
The password reset and change options were broken for a few days post SSO.  Seems to be working now.

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