" /> Expert Contact (Remote Agent) - Genesys CTI User Forum

Author Topic: Expert Contact (Remote Agent)  (Read 2375 times)

Offline CTIgem

  • Sr. Member
  • ****
  • Posts: 273
  • Karma: 0
Expert Contact (Remote Agent)
« on: October 12, 2007, 04:16:33 PM »
Advertisement
Hi,

Anyone implemented Genesys Expert Contact?
Just wondering how do I configure home phone numbers or cell phone numbers as DN in CME.
Is it just 10 digit number plus access code?

Thanks in advance.