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Offline blakshmikanth

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Cost based routing solution in CME
« on: January 22, 2008, 10:56:45 AM »
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Hi,

I need clarification on "Cost Based routing solution" in CME. If it is, what are the obejcts need to be configured. Can I have more insight into this?

Thanks for your assitance.

Regards,
Lakshmikanth
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Offline René

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Re: Cost based routing solution in CME
« Reply #1 on: January 22, 2008, 12:21:10 PM »
Hi,

I would suggest you to read 4th chapter "Cost-Based Routing" of the manual "Genesys Universal Routing 7.5 Routing Solution Guide". You will find there description of the functionality, how it works and configuration steps.

The guide can be downloaded from Genesys Technical Support website.

R.
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Offline blakshmikanth

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Re: Cost based routing solution in CME
« Reply #2 on: January 30, 2008, 08:19:42 AM »
Thanks. I got it
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