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Offline kapusta1152

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Default routing with SIP communication server
« on: March 05, 2008, 03:45:10 PM »
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Dear all,

What is the best approach for default routing (Genesys is down) in case of  SIP server.


Thanks,

Offline cavagnaro

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Re: Default routing with SIP communication server
« Reply #1 on: March 05, 2008, 05:02:12 PM »
REdundancy of SIP Server

Offline Adam G.

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Re: Default routing with SIP communication server
« Reply #2 on: March 05, 2008, 05:55:14 PM »
Use it via an IP pbx like Asterisk?


Offline victor

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Re: Default routing with SIP communication server
« Reply #3 on: March 05, 2008, 11:39:53 PM »
Hi,

we have been using Genesys SIP Server on 1000+ seat call center and default routing was our no.1 concern. On top of adding HA, there are several other things you should consider, some of which can be done using your VoIP GW. I will have somebody here at our firm add some more meaningful comments below.

Best regards,
Vic