Genesys on virtual AIX environnement

[emmanuel_padre]

Is anybody know if Genesys support AIX virtual environnement with its new release 7.5 and more?
Thanks,

[barleycorn]

I don't think there's an official statement from Genesys on this, last I heard it was tentatively scheduled for Q4 2006.
It seems IBM have done some testing though, and this document may be interesting to you: [url=http://www-03.ibm.com/servers/enable/site/peducation/wp/589e/589e.pdf]http://www-03.ibm.com/servers/enable/site/peducation/wp/589e/589e.pdf[/url]
Also keep in mind that many Genesys processes are single threaded (for the main thread, they generally have independent threads for logging, configuration listeners, etc...) and may not benefit greatly from having additional processors assigned.

[René]

Hi,
I would say that answer to your question is yes. Genesys does support officially VMware for its products and solutions starting release 7.5. For production use VMware ESX Server is supported only.

You can find more details in the document "Genesys 7 Supported Operating Systems and Databases Reference Manual".

R.

[barleycorn]

Ah, do you mean "virtualization" as in hosting the AIX under a virtual machine or AIX PowerVM Virtualization where a process can be spread over multiple hosts?
Genesys do indeed support VMWare as a VM platform, but the official stance on it seems a bit nebulous; in the supported OS & DB guide it's specified that Genesys support VM Ware as a platform, but hedge their bets on it in a production environment pointing out that it generally increases CPU level requirements on the hosting server.

[Mike Kamlet]

We have seen issues with the LPAR configuration on AIX -- specifically it appears that all the apps will try to use the first CPU and then when full will move on to the next one -- due to the single threaded nature of the Genesys apps, this doesn't work very well...

Without the partitions, each app seems to grab its own CPU