Hi, i need to know how to rup GVP application from strategy. I need it for Alcatel OXE.
In strategy I have set up on Play Application object this parameters:
GSIP_APP_ID = 501
{s}GSIP_RM_URI = sip:1870@192.168.142.15:5070
but it doesn't work, in URS log there was:
AttributeUserEvent RequestApplyTreatment
AttributeErrorCode 51
AttributeErrorMessage 'Unsupported operation'
I've found in documentation that T-Server for Alcatel doesn't support TApplyTreatment for PlayApplication.
When the strategy was loaded on RP on SIP Server it was working.
Than I've setup strategy with object IVR with this parameters:
SCRIPT: vcb (name of the application in VPM)
TARGET: IPCSPlace Group@repr_statsrv.GP
This doesn't work too. This I've tested on SIP Server.
URS Log:
request to 65209(med_tserver_sip) message RequestRouteCall
AttributeReferenceID 245
AttributeReason [14] 00 01 01 00..
'RTR' 115
AttributeRouteType 0 (RouteTypeUnknown)
AttributeExtensions [196] 00 0A 00 00..
'DEFAULT#' '7232'
'CUSTOMER_ID' 'Resources'
'VQ' '__##IVR_VQ_NAME__'
'AGENT' ''
'PLACE' 'GVP_EE_1609'
'DN' '1609'
'ACCESS' '1609'
'SWITCH' 'GVP_EE'
'NVQ' 20000
'TARGET' 'IPCSPlace Group@repr_statsrv.GP'
AttributeLocation 'GVP_EE'
AttributeOtherDN '1609'
AttributeConnID 008e019cd4375038
AttributeThisDN '3404'
..sent to genesys:3020(fd=568)
_A_I_008e019cd4375038 [0E:04] ----------->ARRIVAL
_B_I_008e019cd4375038 [0E:11] IVRTreatment was continued===========>TREATMENT_REQUEST
12:49:29.343_M_I_0000000000000000 [10:1b] blocking: agent , place GVP_EE_1609, switch GVP_EE dn 1609 is blocked for 15 sec by 1000000001, will expire 1222080584
12:49:29.343_I_I_008e019cd4375038 [09:04] <<<<<<<<<<<<suspend interpretator(TREATMENT), timers:00000
received from 65209(med_tserver_sip)genesys:3020(fd=568) message EventAttachedDataChanged
AttributeCallType 1
AttributeCallID 56
AttributeConnID 008e019cd4375038
AttributeCallUUID '50HFBIBL3175L7PE333D00RJE000005O'
AttributeUserData [110] 00 03 00 00..
'Call-ID' 'OTdhOTU3ZWVjNzJmZGQ0YmY5Mjg4YTRlYTlmYTM2ZGY.'
'SDP:o' '- 1 2 IN IP4 192.168.141.17'
'ScriptName' ''
AttributeDNIS '3404'
AttributeANI '3201'
AttributeThisDN '3404'
AttributeThisDNRole 2
AttributeThirdPartyDN '3404'
AttributeReferenceID 244
AttributeTimeinSecs 1222080569 (12:49:29)
AttributeTimeinuSecs 343000
AttributeEventSequenceNumber 000000000000023b
_T_I_008e019cd4375038 [14:32] EventAttachedDataChanged is received for tserver med_tserver_sip[SIP] (this dn=3404)
received from 65209(med_tserver_sip)genesys:3020(fd=568) message EventError
(No configured access resources are found)
AttributeErrorCode 1014
AttributeReferenceID 245
AttributeThisDN '3404'
AttributeTimeinSecs 1222080569 (12:49:29)
AttributeTimeinuSecs 375000
AttributeEventSequenceNumber 000000000000023c
12:49:29.375_T_E_ [14:0c] EventError is received for tserver med_tserver_sip[SIP] - No configured access resources are found
12:49:29.375_A_E_008e019cd4375038 [14:32] <-----------ERROR
_I_I_008e019cd4375038 [01:0f] binding with target 00000000
12:49:29.375_M_I_008e019cd4375038 [10:2f] RStatCallsInQueue update: object <1609_GVP_EE>, type CfgDN value 0+0+0, reason <not a target>
12:49:29.375_M_I_008e019cd4375038 [10:2f] RStatCallsInQueue update: object <GVP_EE_1609>, type CfgPlace value 0+0+0, reason <not a target>
12:49:29.375_M_I_008e019cd4375038 [13:03] call (virtual queue 01a363c0, id=28, priority 0) doesn't wait for VQ 01a6fc40 (name="__##IVR_VQ_NAME__") now
_B_I_008e019cd4375038 [14:20] treatment not applied===========>TREATMENT_NONE
12:49:29.375 Int 21002 interaction 008e019cd4375038 mandatory treatment IVR fails
12:49:29.375_I_I_008e019cd4375038 [09:05] >>>>>>>>>>>>resume interpretator(0)
_I_E_008e019cd4375038 [09:05] error in strategy: 0013 Remote error
