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ahdeshpande

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Genesys Outbound Dialer
« on: January 12, 2009, 05:51:36 AM »
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What is the world's standard format for inputting telephone number in Genesys Outbound Dialer?

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Marked as best answer by on April 26, 2025, 04:51:30 PM

Offline cavagnaro

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Re: Genesys Outbound Dialer
« Reply #1 on: January 12, 2009, 03:59:26 PM »
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    • ??? ??? ??? it will depend more on your PBX how it allows you to dial
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    ahdeshpande

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    Re: Genesys Outbound Dialer
    « Reply #2 on: January 13, 2009, 03:53:13 AM »
    Hi Cavagnaro,
    Thanks. i am looking whether there is any World wide standard format used or recommended by genesys, which then can be filtered based on PBX?
    As i am new to Outbound, please do help me if you any documents, or useful information on the same.

    Regards
    Ashutosh H Deshpande

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    Offline cavagnaro

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    Re: Genesys Outbound Dialer
    « Reply #3 on: January 13, 2009, 06:30:16 AM »
    again, no standards, if you dial 0 and then your phone number is it ok, again depends on your PBX side and what limits you may face.
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