Author Topic: GPlus Adapter 7.2 for MS CRM 3.0 - Toolbar not appearing  (Read 1769 times)

Offline avrays

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GPlus Adapter 7.2 for MS CRM 3.0 - Toolbar not appearing
« on: November 03, 2009, 12:01:37 AM »
Hi,

Even after an error less installation of GPLus adapter, softphone toolbar is not appearing on the Phone call form.

Could anyone please throw some light what could go wrong? Pop-up page is appearing everytime a call rings at agent extension. Also, from the interaction page (on Contact Center page), I am able to perform telephony operations like Answer Call, Hold/Retrieve, Hang Up.

Any inputs will be highly appreciated.

TIA,