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Dariusz Rownicki

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Disabled Template Wizard in CCPulse
« on: January 01, 1970, 12:00:00 AM »
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Hi all,

We are currently implementing routing using G6.1/Definity G3 and there is strange thing: Template Wizard in CCPulse is disabled...
Maybe someone have an idea why, and could provide any solution/explanation/workaround?

Sai

  • Guest
Disabled Template Wizard in CCPulse
« Reply #1 on: January 01, 1970, 12:00:00 AM »
In the CME for the Person, you need the add the Administrator rank for the CCPulse. Looks like you have set in the user rank.

Hope this helps.

Sai

Mark Newcomb

  • Guest
Disabled Template Wizard in CCPulse
« Reply #2 on: January 01, 1970, 12:00:00 AM »
A couple of things to check.......

Mark Newcomb

  • Guest
Disabled Template Wizard in CCPulse
« Reply #3 on: January 01, 1970, 12:00:00 AM »
ooops!

anyway a couple of things to check....
1. Did you install/copy the templates when installing ccp?
2. Have you assigned the admin rank to the user trying to run ccp?

hope this helps
Mark

Marked as best answer by on Today at 10:18:42 AM

Dariusz Rownicki

  • Guest
Disabled Template Wizard in CCPulse
« Reply #4 on: January 01, 1970, 12:00:00 AM »
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  • Thank you all for your help adding an admin rank solved this problem!