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Offline victor

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OpenMedia and SMS
« on: April 19, 2010, 07:39:37 AM »
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Hi,

can someone please tell me more about how Genesys can use SMS in OpenMedia? Does it come already built-in and we do not need anything to develop to use it, or is it a lot of development?

Vic

Offline René

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Re: OpenMedia and SMS
« Reply #1 on: April 19, 2010, 10:28:32 AM »
Hi Vic,

Support for SMS (and inbound MMS) was introduced in Multimedia/eServices 8.0 (8.0.1). There is a new component - SMS Server - available that handles SMS/MMS messages.

R.