" /> CCPulse thresholds - Genesys CTI User Forum

Author Topic: CCPulse thresholds  (Read 1706 times)

Offline PFCCWA

  • Hero Member
  • *****
  • Posts: 655
  • Karma: -7
CCPulse thresholds
« on: August 23, 2010, 06:55:39 PM »
Advertisement
Hello,

Is it possible to apply a threshold/action to the text of a statistic within CCPulse?

Fo example we have these applied to the numerical value of a statistic but wondered if the text (ie Answered) can be done as well.

Thanks,WA