" /> Which tables are used for storing historical volume data in WFM database？ - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Which tables are used for storing historical volume data in WFM database？  (Read 2277 times)

Offline kevinwang

  • Full Member
  • ***
  • Posts: 159
  • Karma: 0
Which tables are used for storing historical volume data in WFM database？
« on: October 29, 2010, 01:20:41 PM »
Advertisement
Hi, Guy,s

Is there anyone who knows which tables are used for storing historical volume data in WFM database？
I couldn't find any related info in document.

Kevin
Logged

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: Which tables are used for storing historical volume data in WFM database?
« Reply #1 on: October 29, 2010, 04:38:21 PM »
Hi Kevin,

Structure of WFM database is not documented as Genesys doesn't support any direct data access. You should use WFM API to access the data.

R.

PS. Look at the 'wm_perf_activities' table ;)
Logged

Offline kevinwang

  • Full Member
  • ***
  • Posts: 159
  • Karma: 0
Re: Which tables are used for storing historical volume data in WFM database？
« Reply #2 on: November 02, 2010, 04:00:01 PM »
Thank you, Rene.
Logged
Pages: [1]   Go Up
« previous next »