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Grzegorz

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Differences ODS vs DataMart
« on: January 01, 1970, 12:00:00 AM »
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I have noticed differences in DataMart and ODS. I can see in ODS that data were gathered every 15 minutes interval. However in ETL Assistant (and reports) I have gaps from time to time (e.g. data between 16:15 and 17:00 are missed). Does anybody noticed such case?


Vic

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Differences ODS vs DataMart
« Reply #1 on: January 01, 1970, 12:00:00 AM »
It depends on your aggregation settings.
In what cases do you notice such a gap? What CCA version are you using?

Marked as best answer by on May 02, 2025, 01:55:42 AM

Grzegorz

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Differences ODS vs DataMart
« Reply #2 on: January 01, 1970, 12:00:00 AM »
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  • Vic,
    Why is it dependend on aggregation settings? I can see gaps also in 15 minutes intervals.

    I use Genesys 6.1 and version of CCA delivered with it.