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Offline CTI-traveller

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getting caller ID, call ID (or) connection ID from call flow
« on: February 28, 2011, 02:52:39 AM »
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Hi All,

Can anyone know how to get caller ID and call ID(connection ID) from call flow.
I'm using composer 8.03. Please anyone can help me?

thanks
CTI-User
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Offline René

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Re: getting caller ID, call ID (or) connection ID from call flow
« Reply #1 on: February 28, 2011, 09:45:23 AM »
Hi,

You can get caller ID (number) using 'getANI' Javascript function. Please look at the common.js file located in Composer's include folder for code of this function.

Connection id isn't passed to MCP in my opinion as it's TServer's variable. If you need then pass it to MCP using UserData added in your routing strategy.

R.
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