Author Topic: WFM  (Read 1462 times)

Offline kylejones06

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« on: July 15, 2011, 02:51:49 AM »
I want to see if there was anyway we can change the amount of time it takes for the adherence reports to update after a rep's scheduled has been corrected. I notice that it taking up to 24 hrs at times. This seems to also be affecting the adherence details report.

I am also wondering how far back you can change an exception to make adherence match.  For example can I change data for 4 weeks, 6 weeks, 2 months.....