" /> CCPulse from seconds to minutes - Genesys CTI User Forum

Author Topic: CCPulse from seconds to minutes  (Read 2847 times)

Eugene Khoo

  • Guest
CCPulse from seconds to minutes
« on: January 01, 1970, 12:00:00 AM »
Advertisement
In CCP, total login time is shown in seconds and this is difficult to read. How can I change it to minutes?

Marked as best answer by on Today at 12:26:18 PM

KM

  • Guest
CCPulse from seconds to minutes
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
  • Me thinks this can be done when defining CCP template. You can define the format of the value.
    You can also modify statistics server option definition for the login time to show the result in hh:mm format.