" /> How to configure IVR as agent? - Genesys CTI User Forum

Author Topic: How to configure IVR as agent?  (Read 3169 times)

JAG

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How to configure IVR as agent?
« on: January 01, 1970, 12:00:00 AM »
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as topic, thanks you all

Marked as best answer by on Today at 09:42:24 PM

Vic

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How to configure IVR as agent?
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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  • Just register the login code as agent id under PBX, add DN, set a place and add a person definition... Oh, yeah, you would need IVR to connect to TServer via TLib or ActiveX (or IVR Server for G6.x)