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Author Topic: Can't get detail of event from Config Server.  (Read 3796 times)

Shun

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Can't get detail of event from Config Server.
« on: January 01, 1970, 12:00:00 AM »
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I can't get the instance of CfgEvent class which contains the detail of an event occurred in Config Server. So, for example, when a user failed to login, the reason of failure, like wrong user name or application name, can't be displayed to a user.

Since onReadyNofity method and onErrorNofify method work correctly, occurrence of events can be caught. But onErrorNotify doesn't have any parameter, so detail of the events can not be known.

As for onReadyNotify, one parameter, CfgInfoBasicObject can be retrieved, but I don't know if I can get CfgEvent object from it.

Upon addition, change or deletion of user properties, Config Server notify the user. But only CfgInfoBasicObject is passed, so I don't have the way to know what kind of change took place about the user.

Effective advise would be appreciated.

Thanks.

Marked as best answer by on March 21, 2025, 03:12:43 PM

Kent

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Can't get detail of event from Config Server.
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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  • Shun, we have tried doing a similar thing few months ago and ran into a similar problem. After talking to our Genesys VAR we were told that this part of the functionality is not open to the enduser and can be used if Genesys P.S. is called on site.

    Let me check our code again to see how far we got.