Genesys CTI User Forum > Genesys CTI Technical Discussion
Email funciton in VoiceMail strategy, when VoiceMail comes in, send an email
(1/1)
ramanjs:
Hello All
We need a solution how we will configure that
"Add email funciton in VoiceMail strategy, when VoiceMail comes in, send an email to Supervisor."
What function we have to use to send the email to supervisor
Raman
tech12:
Do you have a more detailed description of the requirement? How is VM implemented in the first place? Is this an IRD question?
By the way, I know IRD has a Send Email function in Multimedia section, but I've never had to use urs/ird for multimedia..
Navigation
[0] Message Index
Go to full version