" /> Outbound - Genesys CTI User Forum

Author Topic: Outbound  (Read 2868 times)

Bob

  • Guest
Outbound
« on: January 01, 1970, 12:00:00 AM »
Advertisement
When I define campaign for agent group I see total agent=0 (when campaign is working group consists in fact of 50 agents. Does anybody have the same problem?

Marked as best answer by on March 24, 2025, 12:02:35 PM

Ritchie

  • Guest
Outbound
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
  • I presume you are seeing this in the OCS log file? If so, it is refering to logged in agents, nots agent in a group.