" /> Webphone - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Webphone  (Read 4425 times)

W.Berger

  • Guest
Webphone
« on: January 01, 1970, 12:00:00 AM »
Advertisement
How are you? The company I work for is considering hiring an integrator to develop a webased softphone application for our agents. I am deeply concerned with the performance of such an application wouldn't we be facing delay elated problems in this kind of environment?

I think Internet is really a great thing, but I question the wisdom of connecting everything to it. I have trouble seeing benefits of a webased agent application. Can someone please back me up?
Wibi
We live to enjoy it! - Me
Logged

Rob McDougall

  • Guest
Webphone
« Reply #1 on: January 01, 1970, 12:00:00 AM »
Basically, a softphone is a realtime application. HTTP isn't. Softphone requires guaranteed message delivery. HTTP can't do that. If you're looking for someone to back you, I'm with you all the way.

Rob
Logged
Marked as best answer by on July 11, 2025, 12:21:39 AM

Akiko

  • Guest
Webphone
« Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
    • I am interested in seeing a sample of it, before I could pass on the judgment. Do you know where I could find it?

    A.Negishi
    Logged
    Pages: [1]   Go Up
    « previous next »