UCS does not want to start

[brendanb]

Hi n3vek7

I had a look and the file is in the location.

Does any one have an idea why this is not working I am out of ideas.

Regards

[brendanb]

Hi

The solution to this problem was found

Some one mentioned the problem was communication with the LCA and this was correct

In the log there were the following error

2016-07-27T13:25:10.073 Std 29997 [Ucs-Main] Can't setup LCA: Only loopback (localhost or ::1) connection is supported
com.genesyslab.platform.commons.protocol.ProtocolException: Only loopback (localhost or ::1) connection is supported
            at com.genesyslab.platform.management.protocol.LocalControlAgentProtocol.<init>(LocalControlAgentProtocol.java:104)
            at com.genesyslab.icc.util.localcontrolagent.LocalControlAgentPSDK.<init>(LocalControlAgentPSDK.java:131)
            at com.genesyslab.icc.util.Server.setupLCA(Server.java:279)
            at com.genesyslab.icc.contactserver.ContactServerEngine.initInstance(ContactServerEngine.java:523)
            at com.genesyslab.icc.contactserver.ContactServerEngine$4.run(ContactServerEngine.java:1395)
            at java.lang.Thread.run(Thread.java:745)

You need to confirm that the localhost file located in c:\windows\system32\drivers\etc\hosts
contains the entry

172.0.01 localhost

Regards

[Kubig]

This is caused by using env (demosrv), where the IP configuration is very non-standard, from logical purposes never recommend to use this demo image for any custom testing and playing with solution, just use the demo as is.

[cavagnaro]

And I asked...don't mess with demosrv. I had a quite challenges moving it to a VMWare eSXi environment due its OS configuration