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Genesys CTI Technical Discussion / Re: HELP! HOW TO GET IP ADDRESS??
« Last post by raza990 on Today at 11:17:25 AM »
Why you need SIP Server IP in composer ? Usually we have static IP address in Genesys environment so your IP of SIP Server will be same always (unless you change for some reason) .. If its multi site environment and your target to get switch then you should get switch in composer instead SIP Server IP .. and based on switch information you can decide which SIP Server got this call.
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Genesys CTI Technical Discussion / Re: HELP! HOW TO GET IP ADDRESS??
« Last post by memo on Yesterday at 10:05:45 PM »
I want get SIP SERVER ip,
i find example like this:
session.connection.protocol.sip.requesturi.voicexml
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Hello All,

I have created a custom task to integrate WDE with SAP C4S. Data communication between WDE and SAP C4S is working fine. But one last piece to Read assigned/allowed actions/privilege to agent. Any help how to get allowed privilege using WDE SDK.

Appreciate your support!!

Thanks,
Rajnish
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Genesys CTI Technical Discussion / Re: HELP! HOW TO GET IP ADDRESS??
« Last post by cavagnaro on Yesterday at 06:57:47 AM »
IP address of what?


Enviado de meu SM-G9650 usando o Tapatalk

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yep that did it.
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Genesys CTI Technical Discussion / HELP! HOW TO GET IP ADDRESS??
« Last post by memo on April 20, 2019, 03:03:11 AM »
HI ~~ I use COMPOSER 8.1.5 , how to get IP ADDRESS?
i find this -->get_SIPHeadValue('X-Genesys-Gani')
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Genesys CTI Technical Discussion / Re: Outbound Answered Calls with Filters
« Last post by cavagnaro on April 18, 2019, 08:20:43 AM »
 :'(  sucks
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Genesys CTI Technical Discussion / Re: Reserve agents for other media
« Last post by terry on April 18, 2019, 08:01:20 AM »
What threshold expression SetTargetThreshold use?
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If strategy itself has no loops, if there is looping then it probably means that strategy restarted over and over again.
Does logs give any hints URS starts strategy again and again?
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Genesys CTI Technical Discussion / Re: Outbound Answered Calls with Filters
« Last post by hsujdik on April 18, 2019, 05:41:09 AM »
Stat Server does not support filters for outbound campaign-related actions
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