Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: n3vek7 on December 06, 2016, 08:24:00 PM

Title: UCCX with Genesys
Post by: n3vek7 on December 06, 2016, 08:24:00 PM
Question for you guys,
Does anybody ever saw Cisco UCCX working with Genesys ? I know TServer does not officially support UCCX, but it supports UCCE.
If you managed to make it worked, can you quickly describe how the architecture was? Was it JTAPI with TServerUCCE? etc.